At Bethmoda Jewelry, we create timeless, personalized jewelry pieces that celebrate life’s most meaningful moments.
We’re growing, and we’re looking for a passionate, persuasive, and customer-focused Online Customer Service Representative to join our team.

If you have a warm personality, love speaking with people, and can turn conversations into sales, this role is for you.

About the Role

As an Online Customer Service Representative, you’ll be the first point of contact for our customers, helping them choose the perfect jewelry pieces, answering their questions, and ensuring every customer has a smooth and memorable experience with Bethmoda Jewelry.

This is a fully remote position, but we prefer applicants based in Lagos for occasional team meet-ups or logistics coordination.

Work Schedule

• Days: Monday to Saturday

• Time: 9:00 AM – 7:00 PM

• Type: Full-time, Remote

Compensation & Benefits

• Monthly Salary: ₦180,000 – ₦220,000 (based on experience)

• Bonuses – earn more when you meet or exceed sales targets

• Work Device Provided – we’ll equip you with the tools you need to succeed

• Staff Discounts – enjoy discounts on our jewelry collections

• Training & Growth Opportunities – learn sales, communication, and e-commerce best practices

Who We’re Looking For

We’re hiring women only for this role.

You’ll thrive in this position if you:

• Are confident, polite, and persuasive in communication

• Have at least 2–3 years of experience in customer service or online sales

• Are familiar with Instagram, WhatsApp Business, and Google Sheets

• Pay attention to detail and can manage multiple chats and tasks

• Have a genuine interest in fashion, jewelry, or customer experience

• Can stay composed and friendly, even when handling challenging situations

Key Responsibilities

• Respond to customer messages via Instagram, WhatsApp, and email

• Guide customers through product choices and help them place orders

• Document and track orders using Google Sheets

• Close sales and follow up with potential customers

• Handle order issues, exchanges, and inquiries professionally

• Represent the Bethmoda Jewelry brand with warmth, empathy, and excellence

Why You’ll Love Working with Us

At Bethmoda Jewelry, we believe in creating not just beautiful jewelry but also a beautiful work culture.
We value teamwork, honesty, and creativity. You’ll be part of a supportive team that celebrates growth and ensures you feel appreciated for your hard work.

Application Details

If this sounds like the perfect role for you, we’d love to hear from you!
Click the button below to fill out the application form.